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any chance I can get a chargeback if I am scammed?

zeyad94 Confirm Email, Member Posts: 2

I have been scammed on telegram by someone claiming that he sells world cup matches tickets and accomodation, I transfered the money to him through Payoneer, and then he blocked me and deleted the chat.

is there any chance I can do a chargeback for the payments?

Thank you


  • Elena_Payoneer
    Elena_Payoneer Member, Administrator, Moderator, VIP Member Posts: 535 ✭✭✭✭✭✭✭

    Hi @zeyad94! I am really sorry to hear you have encountered this situation.

    Unfortunately, according to our Terms and Conditions, we do not provide dispute resolution for payments made through some of the Payoneer services, but we will do everything in our power to help you. I recommend you to contact our Customer Support Center with all the details, so that we can check what can be done in this particular case.

    I hope this issue will be resolved as soon as possible for you. If you have any additional questions, please let me know