want to change my bank account name?

hadiqa123
hadiqa123 Member Posts: 2 ✭
in Ask The Community
I have enter a wrong bank account name and my payment transfer has been approved how can I change it !

Answers

  • Elena_Payoneer
    Elena_Payoneer Member, Administrator, Moderator, VIP Member Posts: 535 ✭✭✭✭✭✭✭

    Hey @hadiqa123! Thank you for your question!

    When a payment is sent to incorrect bank account details, it should be rejected and bounced back to your Payoneer account. This process can take up to 14 business days in most cases. Contacting your bank and requesting to cancel this payment may help to speed it up.

    Unfortunately, it's not possible to edit details of the bank account that was already added to your Payoneer account. However, you should have an option to add a new bank account with correct details, so that the next transfers will be processed smoothly.

    I hope this helps! Please let me know if you have any other questions.

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