How to withdraw money from an expired card to a bank account?

ana_knightley
ana_knightley Confirm Email, Member Posts: 2
Hello!. I live in Ukraine and I had a very difficult time. Unfortunately, during this period my card expired and most likely because of this I cannot withdraw money to my Ukrainian card. I already ordered a new one, but it will come as early as September + delays are possible due to the war in the country.
Please tell me, is there a way to withdraw money from an expired card to a bank account in order to withdraw it further to a Ukrainian card?
Thank you! Take care.

Best Answer

  • Elena_Payoneer
    Elena_Payoneer Member, Administrator, Moderator, VIP Member Posts: 83 ✭✭✭✭✭✭✭
    Answer ✓

    Hey @ana_knightley! I'm sorry to hear about the difficulties you have encountered. I will be happy to provide you with more information on how to withdraw funds in this case.

    Fortunately, there are a few options. For example, you can order a virtual Payoneer card instead of the physical card. You will be able to use this card for online purchases and for withdrawing funds to your local bank account.

    Additionally, if you have USD balance in your account, you can withdraw funds directly to your local bank account without a card. Please keep in mind that the funds might be still on the expired card, so in order to make a withdrawal this way you will need to ask us to move funds from the expired card to the relevant balance beforehand. You can do it by contacting our [Customer Support Center] (https://payoneer.custhelp.com/app/ask/l_id/1/) and one of our representatives will be happy to assist you with this procedure.

    I hope this helps. Please let me know if you have any other questions.