Paynoneer Annaul Fee

Please any one Guide me why Payoneer is charging annaul fee while they have mentioned that "Fee is only charged if you have not had at least one transaction in your Payoneer account or on your Payoneer Card over the previous twelve months"
Thanks & Best Regards

Answers

  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 115 ✭✭✭✭✭✭

    Hey @faysalramzan !

    Please note that these two that you're mentioning are two different fees.

    The annual fee is a yearly fee charged for card usage and general maintenance. The fee is first charged after the card is activated, and once the card has available balance.

    On the other hand, the inactivity fee is charged if your card has not been used to make transactions or you have not received payments to your account in a given time frame. Inactivity fees are charged at the beginning of each eligible month.

    To view all applicable account fees, simply sign in to your Payoneer online account and click on the “Pricing & Fees" tab located under the "Help" menu.