Live Chat service

ReuAnt13

Does Payoneer have a live chat service. This really helps.

Kiara_Payoneer

Hi @ReuAnt13 ! Check in our Customer Support Center the available contact options for your type of account. You can also contact support on Twitter, Instagram or Facebook. The response via social media is not immediate but we can assist you with anything that you need.

mikec

Do emails to Payoneer on their Customer Support Center page work? I have not been getting any responses.

Kiara_Payoneer

Hi @mikec,

I understand you're still waiting for a response from our Customer Support team. The emails/tickets do work but please note that right now they are receiving increased volumes of inquiries, which unfortunately may lead to longer waits, as soon as possible our representatives will get back to you.

You can also contact customer support on social media.

Instagram: https://www.instagram.com/payoneer/
Twitter: https://twitter.com/Payoneer
Facebook: https://www.facebook.com/Payoneer

I hope this helps. Good luck!

ucha

how to write first and last name, even though the name is only Sunarko

Kiara_Payoneer

Hi @ucha ,

I understand your confusion and would be happy to help you with this matter. I've given an answer to this question previously in this forum, you can find it here.

If you have any other questions, feel free to reach out to me.