Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Receipt for fees

popie
popie Confirm Email, Member Posts: 2 ✭
in Ask The Community
Hello,
is there a way to get a receipt or Invoice from Payoneer for the fees they charge for the transactions? All the fees can be registered in my expenses report for the revenue service, so I need those.

Answers

  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 598 ✭✭✭✭✭✭

    Hi @popie !

    We can't issue invoices, but you can request a transaction history statement from our customer support representatives.

  • interra
    interra Confirm Email, Member Posts: 2 ✭
    Hello
    Definitely accounting departments require this feature. The amount on the credit card statement needs to correspond with an invoice of the same amount (at least that's how accounting in our country works) So we would need from payoneer an invoice with total amount (payment request from freelancer + payoneer fee) or a seperate invoice for the fee. Or is there some option for invoice printing i didnt see yet?
  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 598 ✭✭✭✭✭✭

    Hi @interra, check my previous answer! If you need a transaction history, contact customer support.

Categories