business website screenshot verification

Ahmed_arrouj
Ahmed_arrouj Confirm Email, Member Posts: 2 ✭
in Popular Questions and Tips
Hi everyone, payoneer is asking for my business/ store website screenshot that contains ( store name, my full name, address, email and phone number and the problem is i don't find all those information in one page I'm working on amazon and my info page is different from my store page so is it okay to make two screenshots and put them together in one png file and send them, please help i only got two days to send this

Answers

  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 457 ✭✭✭✭✭✭

    HI @Ahmed_arrouj ! As long as the screenshots are complete, it's ok. I would recommend simply sending both pictures separately, you can also provide them via email if you can't through the verification center.

  • Writer
    Writer Member Posts: 2 ✭
    > @Kiara_Payoneer said:
    > HI @Ahmed_arrouj ! As long as the screenshots are complete, it's ok. I would recommend simply sending both pictures separately, you can also provide them via email if you can't through the verification center.

    Which email address?
  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 457 ✭✭✭✭✭✭

    HI @Writer ,

    If you've been in contact with customer support already via email you can send it in reply to one of those emails. In case you have not been in contact with them, you can open a new ticket and attach the document to it.

    Thank you for your cooperation!

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