Are Payments Made to Wrong Bank Accounts Refunded/Credited?

Gloria_M
Confirm Email, Member Posts: 2 ✭
I made a payment to an erroneous Bank account. Payoneer customer care informed me that the Bank cancels such transaction. However, the recipient's Bank clarified that they have no record of such transaction & thus, they cannot cancel or check status of a non-existent transaction. I'm wondering what happens in such situation where an approved transaction never reached the recipient's Bank or any Reciever's bank
0
Answers
-
Hi @Gloria_M , when a payment is sent to a bank account with incorrect details, the payment is rejected by the bank and reversed back. This generally takes up to 14 business days.
For particular cases I recommend contacting our Customer Support Center or you can also contact them on Twitter, Instagram or Facebook.
0 -
Pls did you receive the payment0

Categories
- 21.7K All Categories
- 2.6K Getting Started
- 13 Read Before Posting
- 2.5K Meet and Greet
- 16.2K Official Support Community
- 13 News and Announcements
- 2K Popular Questions and Tips
- 13.9K Ask The Community
- 129 Payoneer Mobile App
- 985 Industry Discussions
- 723 Freelancers
- 115 Affiliates
- 137 eCommerce and Online Selling
- 2.4K Local Communities
- 888 Payoneer in Bangladesh
- 372 Payoneer in India
- 1.1K Payoneer in Pakistan
- 12 Payoneer Mobilizers- Events and Meetups