Direct Bank Transfer account questions

Zhivago
Zhivago Member Posts: 2 ✭
in Ask The Community
Hello!
I created this type of account through a partner and linked a bank account. Will I be able to change the details of this bank account in the future?
What happens to the money if the bank does not accept it? Will they return to the balance of the pioneer?
Can I order a pioneer card in this account?
Thank you!

Comments

  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 457 ✭✭✭✭✭✭

    Hi @Zhivago ,

    Usually when you create a Payoneer account through a partner you will be able to modify you bank account details but for that you'll have to contact Customer support and they will provide you a link through which you'll be able to add the new bank account details.

    If the bank does not accept the payment, it will automatically bounce back. This can take up to 14 business days starting from the rejection of the payment.

    Regarding the card, please contact customer support, they can check for you if your account is eligible for it. It usually depends also on the partner and their restrictions.

    I hope this answered your questions. Good luck!

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