What are Payoneer's Business hours?

natalia85
natalia85 Confirm Email, Member Posts: 4
I've made transactions in the past outside their business hour's timeframe and they take so much longer to process. So I'd like to know the timezone and business hours. Thanks!

Answers

  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 388 ✭✭✭✭✭✭

    Hi @natalia85,

    Please note that any transaction/movement involving banks will be operated as any other bank's business hours. From Monday to Friday and usually until early afternoon.

    Our customer service working hours may vary according to country. When you log in to the support center you'll see the availability according to your location.

  • natalia85
    natalia85 Confirm Email, Member Posts: 4
    I want to know Payoneer's banking hours PST-EST whatever. I need to know. They say in the email that transactions made out of Payoneer's business hours may take longer. But they do not tell you what they are. And if they say that is because those business hours do exist. So I want to know. I've made them during MY COUNTRY'S BUSINESS HOURS and apparently they are not the same. It's a very simple question so I don't know why I can never have direct answer with Payoneer it's really tiring. It makes me don't want to use it anymore
  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 388 ✭✭✭✭✭✭

    Hi @natalia85,

    Please note that any transaction/movement involving banks will be operated as any other bank's business hours these may vary according to the provider bank. In general from Monday to Friday and usually until early afternoon. As Payoneer is not a bank we have no set banking hours.

    If you're referring to Payoneer's hours of attention, they may vary according to country. When you log in to the support center, you'll see the availability according to your location.

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