Payment history page verification

harcell
harcell Member Posts: 2 ✭
in Ask The Community
I'm having so many problemas sending the payment history page. I work on Fiverr.com and I sent all the history page of around a year but Payoneer keeps rejecting it and the only answer I got from them is: Unfortunately, the information you provided does not match our request.

I tried a second time, I uploaded the payment history of Fiverr and Paypal, maybe Fiverr wasn't enough; however, I keep getting the same answer.

Anyone knows if it requires a specific format? Because I'm literally sending all the payment history that appears on Fiverr and PayPal, I can't think on something else. Thanks for the help.

Answers

  • hanysalah
    hanysalah Confirm Email, Member Posts: 2 ✭
    Can I transfer funds from my PayPal account balance to my Payoneer account? and how?
  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 448 ✭✭✭✭✭✭

    Hi @hanysalah,

    Please keep in mind that self-loading your Payoneer account is not something we currently allow. However, in some cases it's allowed to send your Payoneer funds to your PayPal account.

    You'll finde more info in this post.

    If there's anything else we can help you with, let us know. Have a great day!

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