Payment method changing.

Jestera
Jestera Member Posts: 2 ✭
in Freelancers
Hello, I would like to change my payment method over connect.appen.com from Paypal to Payoneer. Every time I try to contact Appen they say, it's done over Payoneer. I have tried sending Payoneer many times it always answers with an automated response and nothing further happens. My problem isn't solved, also live chat and contacting via telephone number isn't available for me. Tell me what should I do? Thanks.

Answers

  • Leonid_Payoneer
    Leonid_Payoneer Administrator Posts: 544 ✭✭✭

    Hi @Jestera !
    Thank you for your question about switching the method of payment on your account.
    Phone and chat support are subject to availability, but we are sure that we can assist you here.

    This is true that we can change the payment method on our side and should a very simple process, we just need to have an inquiry from you to do so.

    Our team will send you an email asking to confirm the change on your account.
    Should you need any additional help, we are here for you.

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