Virtual card and available currency

worknet
worknet Member Posts: 5 ✭
in Ask The Community
Hello, I have been using payoneer for years and I am very satisfied. I have a physical card (USD) and today I wanted to create a virtual card to use for online shopping, but the virtual card currency options do not have USD. Can't I create a USD virtual card because I have a USD physical card?

I created an EUR virtual card. Can I transfer money from my USD account to this card for online shopping?

Answers

  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 448 ✭✭✭✭✭✭

    Hey @worknet,

    Really good question! Our receiving accounts are designed to have one card per currency, as you already have a USD physical card you won't be able to request a virtual one in the same currency, this is why you couldn't find the option in your online account.

    You can use our "manage currency" service to convert USD to EUR and use the euro virtual card, but please be advised if your billing country's currency is euro, you won't be eligible for this convertion.

    To learn more about this service you can check this page.

    If you have any other questions, feel free to reach out to me again.

  • worknet
    worknet Member Posts: 5 ✭
    > @Kiara_Payoneer said:
    > Hey @worknet,
    >
    > Really good question! Our receiving accounts are designed to have one card per currency, as you already have a USD physical card you won't be able to request a virtual one in the same currency, this is why you couldn't find the option in your online account.
    >
    > You can use our "manage currency" service to convert USD to EUR and use the euro virtual card, but please be advised if your billing country's currency is euro, you won't be eligible for this convertion.
    >
    > To learn more about this service you can check this page.
    >
    > If you have any other questions, feel free to reach out to me again.

    Thanks for your response.
    So I can't shop in USD with the EUR virtual card? The amount will not be converted automatically?

    My physical card is USD, but I can shop in many different currencies and automatic conversion is done.
  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 448 ✭✭✭✭✭✭

    Hi again @worknet ,

    I understand you have an additional question regarding the use of cards. Yes, you can purchase items or services in USD with your euro virtual card. Although we apply a currency conversion fee to this type of transaction.

    The conversion rate we use is based on MasterCard rates that can be seen on this website.

  • worknet
    worknet Member Posts: 5 ✭
    Thanks again for your help. @Kiara_Payoneer
    I'm glad to learn that.

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