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Could you make the two steps verification time higer for codes send to SMS?

AndresLuna Member Posts: 4
I find the time you have to enter the SMS code into the two step verification screen really really low. If you do not type it really fast as soon as it arrives you will get the message "it took to long". Seriously, what happen if my SMS is delayed a few more seconds and cannot access anymore? this has no sense, ate least one minute should be given to you to enter the code. Could it be changed?


  • Elena_Payoneer
    Elena_Payoneer Member, Administrator, Moderator, VIP Member Posts: 535 ✭✭✭✭✭✭✭

    Hi @AndresLuna, thanks for sharing your thoughts on our two step verification process!

    We're sorry to hear it caused you some inconvenience :( Your feedback is super important to us as we constantly work to make things even better. Please rest assured your suggestions will be passed to the relevant team.

  • DaleRobb
    DaleRobb Member Posts: 2
    Hi, I am struggling with the same issue and am finding it impossible to sign up. Please could you advise if there is a solution to this?