How do I verify a bank account that is under someone else's name?

Viridor_Media
Viridor_Media Confirm Email, Member Posts: 2 ✭
in Ask The Community
When I sign up to Payoneer, I used my relatives bank account instead of my own.
Then, I provided Payoneer with his screenshot of bank online account that states clearly his name and his number.
But then I got an email saying that the bank must under you name.
What's the solution? I can't add a new bank account, can't change it, can't delete it.

Answers

  • Elena_Payoneer
    Elena_Payoneer Member, Administrator, Moderator, VIP Member Posts: 479 ✭✭✭✭✭✭✭

    Hi @Viridor_Media ! Thanks for reaching out to us about verifying your bank account. I'm glad to help you with this concern.

    I understand that you used a relative's bank account for verification, but unfortunately, we can only accept bank accounts that are under your own name to ensure the safety of your account. In this case, I recommend you to contact our support team for further assistance. They will check your account and guide you through the next steps to resolve this issue.

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