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How long does it take to merge a new account with an old one?

ungerooo Confirm Email, Member Posts: 2
Hello dear Payoneer Community!

I changed my residential country and had to open a new Payonner account, cause I was not allowed just to change it in my old account.

And since 2 month I can't actually use my accounts - the old one is not yet closed, but I'm expecting that to happens on eny given day and the new one is hanging in approval for weeks - I sent all needed aproval documents and haven't heard back from the support Team since then.

Does anyone have successfully gone thru this procedure? How long does it took?