Will New Zealand and Hong Kong be charged an annual account fee if we don't receive 2,000.00 USD?

thesummer

Hi! Referring to this article for "Annual Account Fee", can anyone confirm:
Will New Zealand and Hong Kong be charged an annual account fee if we don't receive 2,000.00 USD (or equivalent) in payments?

I didn't see Hong Kong in the list, but Macao (which is very close to HK) is in it.
For New Zealand, the box is blank when clicked.

Appreciate your response, thanks!

https://payoneer.custhelp.com/app/answers/detail/a_id/43738/~/annual-account-fee#:~:text=We%20are%20updating%20the%20criteria,(or%20equivalent)%20in%20payments.

Kiara_Payoneer

Hi @thesummer ! Thanks for reaching out to us. To answer your question, the new annual fee does apply to customers in New Zealand who don't receive $2,000.00 USD (or equivalent) in payments within 12 months. However, Hong Kong is not included in this update and will not be charged this annual fee.

However, please note that there is also a regular annual fee of $29.95 USD for all countries that do not fall under our fee update. This fee is charged if there is no activity in the account within a 12-month span no matter the amount.

If you have any further questions, please don't hesitate to let us know. Thanks for choosing Payoneer!

thesummer

Thanks @Kiara_Payoneer for answering my questions with perfect clarity. Thank you!