Question about the annual account fee

NoorNabeel Member Posts: 4
Goodmorning Payoneer Support Team,

I am Nabeel, I am from Karachi, Pakistan. Recently, I received an email about the annual account fee. It is mentionned that a fee of $29.95 will be charged if the total amount of payments is under 2,000.00 USD (or equivalent) in any consecutive 12-month period. These $2000 are the total of payments in dollar or the total of payments of different currencies ? Can you clarify this ?

Best regards,
Nabeel Hashim

Best Answer

  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 594 ✭✭✭✭✭✭
    Answer ✓

    Hello @NoorNabeel,

    Thank you for reaching out. Regarding the annual account fee mentioned in the email you received; I can clarify that the $2,000 mentioned refers to the total amount of payments in any currency within a consecutive 12-month period. It includes the sum of payments received in different currencies.

    In other words, if the total value of all payments received in your Payoneer account, regardless of the currency, falls below $2,000 (or its equivalent in another currency) within a consecutive 12-month period, a fee of $29.95 will be charged. If you would like to understand our fees better, we invite you to read more about them here .


  • NoorNabeel
    NoorNabeel Member Posts: 4
    Dear Kiara_Payoneer,

    Well noted. Thank you for the information.