How can I get my money from expired card?

AlinaS755 Member Posts: 2
I got payment on a (blocked) expired USD account, it is been 6 months but I still can not reorder a USD card. I do not want to use Payoneer anymore. How can I get my money? Can anyone help?


  • Elena_Payoneer
    Elena_Payoneer Member, Administrator, Moderator, VIP Member Posts: 535 ✭✭✭✭✭✭✭

    Hi Alina! That's a great question, I'll be happy to answer it for you.

    In this case, it's best to contact our Customer Care team. Depending on the type of account you have, our agents will provide you with the most fitting solution. It could involve moving finds or assisting you with ordering a card. Again, it depends on your account :)