Freelancer Payment Requests

Starfallx Member Posts: 2

Am facing an obstacle as a Freelancer to use Payoneer as my main payment platform, because my client insists on receiving "Payment Requests".

To activate the requests, I need to submit a Work Contract or a Copy of the Invoice.

However, our invoices are digital, in .pdf format, and contain Names, Dates, Status, and Billed Content. Well, would this work?

We don't use NDA, it's 100% freelance, without any additional obligations and no signatures.

Also, my biggest concern is that it's extremely challenging to contact anybody, no live chat, with the ticket system all my messages are being resolved by a bot, and on social, I am not sure that I will receive a response. I am pretty desperate.

Thank you for your time!