apply for payoneer account :(

rehan95goldrehan95gold Posts: 12Member ✭✭

hi i get this error after submitting my info....................

 

 

"

We're sorry, but your recent application for a Prepaid MasterCard® has been declined.

Should you believe this to be an error please contact us at Payoneer Contact Form

Your Application Reference Number for this matter is: 2794108.

"

 

please help

Comments

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    Please contact customer support and they'll assist you: http://www.payoneer.com/contactUs.aspx

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • rehan95goldrehan95gold Posts: 12Member ✭✭

    I already contacted but receive no reply.. i think 5 days ago

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    You contacted customer support on July 15th - two days ago. Please allow around 4 business days for a reply.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • rehan95goldrehan95gold Posts: 12Member ✭✭

    Okay, Romi but i didn't understand is there something wrong with my info that they are declinning? :( whats the main reason alot of Users asking that..

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    I cannot tell you because I don't know - the relevant department is in charge of these application reviews and I cannot see the details for them. There are many reasons that could be the problem - either technical or missing information etc. Please wait until customer support gets back to you. I appreciate your patience!

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

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