Security Question

Hello I've just received my Payoneer Card and I have to activate it and my problem is that I forgot my Password and my security question how can I get my security question please !!

Comments

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭

    Hello I've just received my Payoneer Card and I have to activate it and my problem is that I forgot my Password and my security question how can I get my security question please !!


    If you've forgotten your password and are unable to retrieve it using the online form (such as in your case), you need to contact our Customer Support department via telephone, e-mail or live chat. You may contact them here: http://www.payoneer.com/contactUs.aspx
    Nissim
    Director of Community at Payoneer
  • elbaz-soufianeelbaz-soufiane Posts: 2Member
    Nissim wrote:

    If you've forgotten your password and are unable to retrieve it using the online form (such as in your case), you need to contact our Customer Support department via telephone, e-mail or live chat. You may contact them here: http://www.payoneer.com/contactUs.aspx

    Please tell me if I have any chance to get back my Security question's answer ??
  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭
    edited December 2011

    Please tell me if I have any chance to get back my Security question's answer ??


    There is a procedure CS follows in the event that an account holder forgets both their password and secure answer. It depends on a few other factors, so your best bet is to contact them directly, and once they look into your account hey will be able to explain the process to you in detail.
    Nissim
    Director of Community at Payoneer
  • shungushungu Posts: 3Member
    Good morning Payonner community, this Gonnel, i was in the process of recovering my lost password, but then they asked me to fill in my"security question " and what is that question please?
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