Removing elance account from payoneer card
For now I was a satisifed customer of payoneer. But now I have a big problem and it seems to me that payoneer don't want solve it.
My problem is the same is in this topic - and it was solved by David - :
So I added my mom's payoneer card on elance to withdraw money from there - because in that time my Payoneer card was not yet recieved. Everything worked fine.
Than I recieved my own payoneer card and I wanted to remove my mom's card from my elance account.
First I wrote to elance to remove my payoneer card from my elance account. And they removed it - I can't see it now in my elance account.
THan I wanted to add my own card to my elance account. And than came the sursprise:
The following message I got:
"Oops! It looks like you’ve already submitted your Payoneer application.
It semmes than in payoneer's system my elance account is still linked to my mom's payoneer card.
I wrote several times to elance and to payoneer too. They send me some template messages, like:
"that's a known payoneer issue. contact them." -elance
"contact elance support" = payoneer.
They blaming each other. Time is passing and my problem is still can't resolved.
Last time from payoneer onlince chat support I get the message that my elance card can't be removing from payoneer's system, but can be deactivated. Ok i asked them to let's try and deactivate them. They deactivated them, the elance account now can't be seen in my payoneer account, but when i want to add my elance account to my own payoneer card, the same ooooops... message comes again.
I am very disappointed now.
I only hope that someone can help me here. I am a programmer so please don't tell me that it's impossible to remove my elance account from payoneers system. It's just a bunch of database record.
and don't tell me to wrote to elance, because they already removed my payoneer card from their system. From their side everything is ok. The error message comes on payoneers page:
So please help me and remove my elance account from this payoneer card: [email protected]