Error with page loading

jdiaijdiai Posts: 2Member

i was sent my us payment service bank details through email and was told that it wasnt yet verified. And

 

to verify it i need to complete the questionnaire through a link attached to the email. but when i click on

 

the link to complete the verification the page comes as an "error page". my payoneer card has just been

 

sent so i have not received and activated it yet, maybe thats why i get the page error ? although my usps

 

is enabled cause i added it to my paypal account and it was verified in paypal. so i would just like to know

 

where the error is from. thanks

 

 

 

                                                                                                                 

                                                                                                                             jennifer d.

Comments

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    We had some maintenance work done yesterday - which could be the reason for the error. Please try the link again and it should be just fine now. Thanks.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • amine360amine360 Posts: 5Member

    HI,

    when I click on the questionnaire link "in my email box" I have the same problem , an ERROR-404 page appears. Please tell me how can I solve this problem.

     

    Thank you.

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    Hi,

    can you send me screenshots of both the email you received and of the error page? Send them to me in a private message please.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • amine360amine360 Posts: 5Member

    Yes ,  but how can I send you a private message , in which email ?

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    Please use the private messaging system here on the forum. It's very easy :) You can go to my profile and you'll see the option to send me a message. Add the screenshots there. Thank you

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

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