Private Load

I received a private load form customer but it say "Payment waiting for approval" what does it mean and how much time the approval process will take.
Moreover I would like to know that whats the email address of payoneer help. so that one could contact them.

Comments

  • NissimNissim Head of Community Administrator Posts: 3,749 ✭✭✭✭✭✭✭
    edited January 2012

    I received a private load form customer but it say "Payment waiting for approval" what does it mean and how much time the approval process will take.
    Moreover I would like to know that whats the email address of payoneer help. so that one could contact them.


    Every private load needs to be reviewed and approved by our payment department. Altogether the private load process normally takes up to 2 business days.

    You can contact CS only via our e-mail form at: http://www.payoneer.com/contactUs.aspx (direct link http://www.payoneer.com/EmailForm.aspx)
  • tina27vtina27v Member Posts: 17
    When I get my card loaded from the website I see that in the beginning, usually it gets approved in a few hours and then it shows me the load date.
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