Wrong POS Amount & ATM withdrawal Declined
yesterday I went to the local mall and bought something small and paid by payoneer card (around $2 in USD). I had $2.72 or something on my payoneer card before that.
I just logged in to my payoneer account and I see a negative balance of $-10.16. the wrong amount charged transaction number is: 66486916 also it' says 08/13/2013 19:37 payoneer account (wrong date too). I have the invoice with me (the one we get after signing for POS bill).
last time I went to that place is 1st of this month (65246078). that one is for a $5.47 charge. that transaction is already completed.
I just received some paypal payments. and going to transfer it to my payoneer bank account now. so the negative balance will be paid in late Monday I believe.
please check this issue and fix it for me.
I registered using this same forum email for my payoneer account. please locate my account
I took some money out of the ATM on the 22nd. the first try I got an error saying not enough funds ($1 payoneer fee charged). I thought I may have entered it wrong. but after that I entered $4 less than I originally wanted and got the money. next morning when I check my payoneer balance I had closer to $10 remaining balance. so why did I get and error and charged $1 fee when I had enough money on my account at the first place (I didn't loaded/transferred any money to my US payment/payoneer account during the before/on/after that transaction date ). please let me know