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1% Fee On Every Card Transaction

merlin
merlin Member Posts: 3
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  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
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  • merlin
    merlin Member Posts: 3
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  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
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  • xyzassad
    xyzassad Member Posts: 2
    Hello,
    I have two bank accounts and two Payoneer accounts attached to my two different Fiverr accounts. The strange thing happening with me is that when I transfer money from one Fiverr account the transaction is free from Fiverr to Payoneer but from the second account, the transaction fee is %1.
    Plus from the second Payoneer account, Payoneer is charging me 2% withdrawal fee.
    Why is this happening with me?
  • [Deleted User]
    [Deleted User] Posts: 1,147
    edited February 2019

    Hello @xyzassad

    Are you sure that the fee charged to receive payments from Fiverr is 1%? It sounds like you are rather referring to the fee charged when receiving payments through the Global Payment Service. The withdrawal fee is the same for every account; it is two percent of the total amount.

    The programs you may register for through Fiverr may vary according to the method of payment you choose. I recommend you to directly contact the support in order for a representative to verify your details and provide you with information that is more accurate.

    You can contact the support via chat or email by clicking on the following link by phone at 1-646-658-3695 or by sending a private message via facebook or twitter.