After Merging Two Accounts, A Problem ...

Hi,

I had a first Payoneer card from Odesk, and I comanded a new card to use on 2checkout ...

After a while, I received a mail suggesting merging the two accounts, which I did.

Now, the 2checkout doesnt seem to recognize the first payoneer : It seems to me that the merging has gone wrong !

Symptoms :

- On the 2checkout panel, when i clik to config the payoneer ... it sends me to the "oops" page : http://www.payoneer.com/Oops/ErrorPage.html

- BUT On the payoneer panel, I can see that the Odesk AND the 2chekout account is set

So :s

I send a mail to the support : LTK529013468844X

I have then two questions :

- How can I verify if the linking from 2chekout to Payoneer works ? " a logo some where ?! "
- How can I be sure that the merging of the two accounts was ok ?


P.S. : Please be indulgent, English is my third language !

Comments

  • DavidDavid Posts: 3,556Member ✭✭
    jamal wrote:

    Hi,

    I had a first Payoneer card from Odesk, and I comanded a new card to use on 2checkout ...

    After a while, I received a mail suggesting merging the two accounts, which I did.

    Now, the 2checkout doesnt seem to recognize the first payoneer : It seems to me that the merging has gone wrong !

    Symptoms :

    - On the 2checkout panel, when i clik to config the payoneer ... it sends me to the "oops" page : http://www.payoneer.com/Oops/ErrorPage.html

    - BUT On the payoneer panel, I can see that the Odesk AND the 2chekout account is set

    So :s

    I send a mail to the support : LTK529013468844X

    I have then two questions :

    - How can I verify if the linking from 2chekout to Payoneer works ? " a logo some where ?! "
    - How can I be sure that the merging of the two accounts was ok ?


    P.S. : Please be indulgent, English is my third language !



    Hello Jamal,

    I looked into your account and see that both accounts are active and the merging went through successfully. I passed this on to a customer support manager to look into and it should be working fine.

    Please feel free to contact us with any further questions.

    Sign up for Payoneer and the US Payment Service

Sign In or Register to comment.