my card not araive yat

my card not araive yat

Comments

  • abdelkarimmmabdelkarimmm Posts: 2Member
    To the point, Payoneer says my card is estimated to arrive between 20 Jan 2015 and 27 Jan 2015 Unfortunately my card not arrive till now. Can we track the current location of our shipment? Is it true if my card don't arrive after 1 week, I should request a new card?
  • EtherdrinkerEtherdrinker Posts: 1Member
    Me too I ask for the card more than a month ago, and the DHL says
    The status of your shipment has changed:


    SHIPMENT RETURNED TO SHIPPER .
  • majeekamajeeka Posts: 1Member
    Hello. I have the same problem as you. I just want to know if you know the email address where I can send a message to the admin of Payoneer? I can't go on the live chat since it is asking for card number which I don't have yet since my card hasn't arrive yet. It's been a month already and I still don't have my card.
  • SivanSivan ✭✭✭✭✭✭✭ Posts: 642Administrator ✭✭✭✭✭✭✭

    Hi - unfortunately we cannot provide support regarding your personal accounts here on the forum. Any questions should be directed to our customer support department: http://www.payoneer.com/ContactUs.aspx.

    You don't need the card digits to send a private message- just click on "Unable to log in".

  • Umar35Umar35 Posts: 2Member
    edited August 2015
    I'm facing the same problem, It was informed me that my application has been Approved and the card will be arrived at my shipping address before 08-August-2015. My shipping address is accurate but my card isn't arrived yet, kindly do something. I'm waiting. . .
  • belal_nasserbelal_nasser Posts: 1Member
    :D hello i have 2 sit and 2 information log in pay onner
    in sim sit
    how is it possipol ??
    ???
    and im not get eny thing fore now
    how i can shour how is origenal sit ???
  • SivanSivan ✭✭✭✭✭✭✭ Posts: 642Administrator ✭✭✭✭✭✭✭
    Hi guys, card estimated arrival time is an estimation, however it could take longer depending on local post offices. If you want to have a new card shipped to you, please contact our support team for assistance: https://payoneer.custhelp.com/
  • nmagar6nmagar6 Posts: 1Member
    hello, i have also same problem. i Sign Up at Thu, Dec 19, 2013 but i didn't get arrival time till. please payoneer team clear me what is my wrong?...please please give me clear answers.....it's been so so long time.if didn't arrive i want block my account and want new one apply..please help...
  • SivanSivan ✭✭✭✭✭✭✭ Posts: 642Administrator ✭✭✭✭✭✭✭
    Hi @nmagar6, please see my previous response. Arrival time given to you is an estimation and can change depending on your local post office. If you want to have a new card shipped to you, please contact our support team for assistance: https://payoneer.custhelp.com/
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