How to get paid using my Global Payment Service Details

usmankmusmankm Member Posts: 1
edited July 2016 in Ask The Community
i submit my prof of identity 3-4 days ago and today i want to fill questioner but there is problem when mouse come on submit and continue there cross sign appear.

Comments

  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,105 ✭✭✭✭✭✭✭
    If you are having trouble submitting the questionnaire, please contact oiur support center directly for assistance.

    Even though you are unable to submit the details yet, this is not preventing you from receiving payments through the details. As soon as your account is approved you can start receiving payments which can then be used to fully verify your Global Payment Service. 

    Once done, you will see the status change to approved which means that you will face less frequent reviews of your incoming payments. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • shaun2344shaun2344 Member Posts: 1
    Hi,

    I have been successfully receiving payments from a client via the payoneer US payment request service. Up until now the funds have not needed approval only the withdrawal requests. Now the both are needing to be reviewed, why? If the loading of the funds were approved why on earth would the withdrawal of the same funds need to be approved? It just doesn't make sense.

    Could someone please explain this and not just say that it takes 3 days to be approved like the customer support chat people.

    Thanks
    Shaun
  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,105 ✭✭✭✭✭✭✭
    shaun2344 said:
    Hi,

    I have been successfully receiving payments from a client via the payoneer US payment request service. Up until now the funds have not needed approval only the withdrawal requests. Now the both are needing to be reviewed, why? If the loading of the funds were approved why on earth would the withdrawal of the same funds need to be approved? It just doesn't make sense.

    Could someone please explain this and not just say that it takes 3 days to be approved like the customer support chat people.

    Thanks
    Shaun
    Hi Shaun,

    All payments that are processed by Payoneer are subject to be reviewed. If a payment takes slightly longer to be processed, it means that a manual review is in place. This is not something that happens on every payment, but every one in a while Payoneer follows up on your account to make sure everything is in order.

    If you are having constant issues with this, please contact our support directly for assistance. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • AlerosarioAlerosario Member Posts: 1
    I sent proof of identity, which appears approved, also sent the questionnaire (appears send) .
    Now I am able to receive payments? why the questionnaire appears sent and not approved like the other?

    Grettings
    Alejandro
  • GETtradingGETtrading Member Posts: 2
    Hi there , i generated my account a few days ago and am still waiting for verification. Im unsure if ive done something wrong in setup?

    Can someone please take a look foe me?

    Also, would like to know how I can register for the credit card setup?

    My account Reference Number: 16537089

    How do I register for USPS correctly?

    Thnaks
  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,105 ✭✭✭✭✭✭✭
    @GETtrading
    Hi, sounds like you just created your account. Did 5 business days pass since you submitted your application? If not, this would explain why you can't see the details. Once approved the US Payment Service details become available to you right away, allowing you to start receiving payments at your earliest convenience. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,105 ✭✭✭✭✭✭✭
    @Alerosario
    The global payment service details come active once an account is approved. Once you start receiving payments through the global service, the payments team will be able to start reviewing the source of the payments. Once verified, the review time for your transferse through the global payment service will be substantially reduced. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • SaarkeremSaarkerem Member Posts: 1
    Hello everyone , so i'm trying to get paid from Amazon and i want them to wire the money to my Payoneer account . They asked me for my Bank Name , Account Number & Routing Number to do so .. Please Help Me , where or how can i find this information .. I never got my card since i opened the account on Nov 2015
  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,105 ✭✭✭✭✭✭✭
    @Saarkerem

    Check out our blog to see how you can add your US Payment Service details to your Amazon sellers account so you can receive your payments from them.

    You can view the full list of the fees associated with your card by clicking the "Pricing & Fees" link, located under the "Help" menu, on your "Payoneer Account".

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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