ATM for cash withdraw by Payoneer MasterCard!! Please suggest me the best Bank booth in BD

ferdouseferdouse Posts: 10Member ✭✭
Hello All of BD Member,

I have been using Payoneer last +/- 1 year without any problem.
* I can buy
* I can withdraw cash
But unfortunately I had a problem yesterday that DBBL ATM didn't dispatch cash but Debited from my account (it was $148+).
I already raise an issue to payoneer and not know when I can take back my money.

If any of you have same issue please advice me your experience and how you solve it. please.....

Now I am afraid to withdraw cash from ATM.
Please let me know What is the best ATM in BD to withdraw money by Payoneer. Please write me..

Thank you all,
Ferdouse

Comments

  • asa111tasa111t Posts: 2Member
    i had the same issue but problem is not solved . i am really frustrated and all documents have been sent. I was assured problem will be solved within 90 days time
  • ferdouseferdouse Posts: 10Member ✭✭
    Hi asa111t,
    Thank you for sharing your experience.
    Did time period already overcome??? Now what step you will take pls let me know.

    *** I have send "Cardholder Statement of Dispute" yesterday as Payoneer asked for.
    and today received a message that within 90 days issue could be solve. If solve I can have my money back. But nothing advice If not solve this way what to do!!!!

    So, I am waiting, and cross my finger!!!
  • ferdouseferdouse Posts: 10Member ✭✭
    After DBBL incident I was afraid about ATM!!!!
    Yesterday successfully made 2 transaction with AB bank ATM.
  • JuniorBDJuniorBD Posts: 81Member ✭✭
    ferdouse said:
    After DBBL incident I was afraid about ATM!!!!
    Yesterday successfully made 2 transaction with AB bank ATM.
    I have no problem with DBBL ATM since i got my card. Someone told me that DBBL fasttrack ATM does not support international card.
    Best Regards,
    Abdul Halim Jr.
  • ferdouseferdouse Posts: 10Member ✭✭
    Bad luck with me, that DBBL ATM eat my money and it's on dispute now. and I am waiting to recovery as payoneer said need to wait 90 days!!!
  • Golam_AzamGolam_Azam Posts: 105Member ✭✭
    Though all bank support payoneer master card, BRAC Bank and Standard Chartered Bank are the best to withdraw fund.

    Thank You!
    Golam Azam
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