I never received my card, requested 3 times.

lowlifelowlife Posts: 10Member ✭✭
Every time I contact support they just say that your card has been shipped again via regular mail, you can however get it via DHL too. I have been waiting to for my card for about 3 months now. There is no Bank Transfer or Card to Card option available, and live support is always 'not available due to high volume of inquires'. How the hell am I supposed to withdraw my money?

Location: Karachi

Comments

  • usmansiddiquiusmansiddiqui Posts: 10Member ✭✭
    You need to add 20$ fund in it and then request again through live chat to receive your card
  • adnans2526adnans2526 Posts: 1Member
    I never recevie my card
  • ZainAnsariZainAnsari Posts: 1Member
    I am a Payoneer Card Holder for more than 8 years. My last card expired a month ago, neither I got my card nor I get any proper response from multiple emails. All I get is automated email. Live chat option is now time restricted means Saturday, Sunday OFF and work day live chat time is limited too.

    My card status states that my card is under review and I will get update in several days which is now more than 30 days.

    What is happening with such a great site? Customer support seems very odd and service seems compromised as well, in terms of response. It was super cool in past.

    I have no clue when will I get me new card and even why it is still on approval stage. Does Payoneer officials are not following with the customer issues anymore?
  • kumailabbaskumailabbas Posts: 1Member
    hello sir !!
    i didint receive my card yet 3 times i did apply but still they give me dates reached at this date my now still date expire but my card didnt reached now plz info me what can i do for this thanks
  • Golam_AzamGolam_Azam Posts: 105Member ✭✭
    lowlife,
    It means you didn't write shipping address in right way. 

    Golam Azam
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