Live Chat is not available. So why this service is opened?

bsakib099bsakib099 Posts: 2Member
I am trying to connect with support center for 4 hours and it shows "Chat not available due to high volume of inquires."

Which is very annoying !!

Best Answer

  • Yarden_PayoneerYarden_Payoneer Posts: 92Administrator ✭✭✭✭✭✭✭
    Accepted Answer
    Sometimes the chat rooms are very busy. At times like this it's best to send Payoneer a message from this page and perhaps try again. If you do reach a representative, let him know you sent a message and give him the incident number.
    Happy and willing to answer general questions.
    For any inquires directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.


  • sophie26sophie26 Posts: 22Member ✭✭
    Always the chat rooms are very busy.
    Why is not enough live chat rooms available?
    How many times should I send a message?
    Why don't enough once?
    Is this normal if I wrote on facebook to payoneer my problem solved faster?
    Don't you feel this isn't the normal way?
    Is this a professional costumer service?

  • bsakib099bsakib099 Posts: 2Member
    they have very poor costumer service.
  • haroonsaeed12haroonsaeed12 Posts: 1Member
    The chat rooms are so busy that they don't even respond after 2 hours of wait in Queue. Poor Service.
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