Live Chat is not available. So why this service is opened?

bsakib099bsakib099 Posts: 2Member
I am trying to connect with support center for 4 hours and it shows "Chat not available due to high volume of inquires."

Which is very annoying !!

Best Answer

  • Yarden_PayoneerYarden_Payoneer Posts: 92Administrator ✭✭✭✭✭✭✭
    Accepted Answer
    Sometimes the chat rooms are very busy. At times like this it's best to send Payoneer a message from this page and perhaps try again. If you do reach a representative, let him know you sent a message and give him the incident number.
    Happy and willing to answer general questions.
    For any inquires directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

Answers

  • sophie26sophie26 Posts: 22Member ✭✭
    Always the chat rooms are very busy.
    Why?
    Why is not enough live chat rooms available?
    How many times should I send a message?
    Why don't enough once?
    Is this normal if I wrote on facebook to payoneer my problem solved faster?
    Don't you feel this isn't the normal way?
    Is this a professional costumer service?

  • bsakib099bsakib099 Posts: 2Member
    they have very poor costumer service.
  • haroonsaeed12haroonsaeed12 Posts: 1Member
    The chat rooms are so busy that they don't even respond after 2 hours of wait in Queue. Poor Service.
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