How many days? Receive? Withdraw? Country?

sophie26sophie26 Member Posts: 20 ✭✭
These days lots of people have problem with money receive and withdraw...

Share your experience!

Receive?
Withdraw?
How many days?
Country?

Thank you so much

Comments

  • YalayoloYalayolo Member Posts: 4
    edited November 2016
    Yes me received money in my bank after long wait which is after 25 days sent emails contacted to chat support system and done many things to get my own money which is frustrating well now the problem is .... I want to use payoneer again and my money is waiting to received to payoneer which will come to my bank in cash again will this again take more 1 month to receive at my bank ???


    afraid now suggest guys what to do .... is payoneer issue to bank transfer is solved and it will receive in 48 hours did anyone here got its payment fast like before we got ?
  • sophie26sophie26 Member Posts: 20 ✭✭
    I'm afraid I have the same situation, very annoying and sad.. I am desperate.
    I don't care they don't have enough staff, my money interest rate good for the payoneer, or??
    Payoneer not good for me.
    It seems like a kind of a joke, not a professional service.
  • YalayoloYalayolo Member Posts: 4
    Good news ... got my cash in bank in 5 hours tried payoneer again and its normal now ... so no worryies guys
  • ChKamiChKami Member Posts: 1
    Facing same problem. First transaction was smooth and I got payment in time but now more than 10 days has gone and I did not received my payment nor any reply from so called customer service but got an email to refer Payoneer to your friend and earn $25. Lol if I am facing problem using a service how can I refer that service to my friends. Really a bad experience, these people are totally unprofessional as they did not bother to reply the emails and convey the status. I will highly recommend to every one think 100 times before using this service as they will make your life miserable and panic.
  • hn_abbyhn_abby Member Posts: 4
    Hi, i am from Malaysia. I have not received my money in the bank account too. Hopefully i will receive it within this few days.
  • sophie26sophie26 Member Posts: 20 ✭✭
    Hi there,
    I have similar problem and sorry I can not answer your question.

    Lots of different problem, but the core of the problem "money somewhere in the system" and "poor costumer service" and "empty nonsense explanations" but our money what we really needed is nowhere...

    I have just open a topic, because of my worries. I am really worry about I have never seen my money.
    Please when your problem solved let me know how and share your experience.

    http://community.payoneer.com/en/discussion/40455/how-many-days-receive-withdraw-country

    Thank you
  • sophie26sophie26 Member Posts: 20 ✭✭
    Customer service is more than poor. However they send a lots of spam, win and refer and so on.. It's very annoying.

    I see a lot of people have problems, very desperate.

    Lots of different problem, but the core of the problem "money somewhere in the system" and "poor costumer service" and "empty nonsense explanations" but our money what we really needed is nowhere.

    I have just open a topic, because of my worries. I am really worry about I have never see my money.
    Please when your problem solved let me know how and share your experience.

    http://community.payoneer.com/en/discussion/40455/how-many-days-receive-withdraw-country

    thank you

  • mohamedkhamismohamedkhamis Member Posts: 5
    I have the same problem. I didn't receive my transaction from Paypal to payoneer. I contact them with no reply except their automated answer. Where is the hell their customer service?
  • LostinAsiaLostinAsia Member Posts: 4
    edited November 2016
    I am based in Thailand. I have been using Payoneer for 7 months, no problem. Once a month I withdraw to my Thai bank account. Money is received within 4 business days. This month however - different story. Withdraw on November 3., now as I write this on November 17., still not received. Only answers from Payoneer is a "canned" answer. Reference Number: xxxxx-009494
  • sweet_vampiresweet_vampire Member Posts: 21 ✭✭
    Hi Skzisghost,

    Sorry to hear about the problem that you are facing.

    Which local bank are you using ?

    as i myself m also thinking to add "Bank Alfalah" as my local bank in Payonner but i dont know about the taxes or conversion rate's...
  • aalovelybebeaalovelybebe Member Posts: 61 ✭✭
    Hi Skzisghost,

    Sorry to hear about the problem that you are facing.

    Which local bank are you using ?

    as i myself m also thinking to add "Bank Alfalah" as my local bank in Payonner but i dont know about the taxes or conversion rate's...
    sorry to hear this but payoneer have problem on sending funds, i suggest to change your payment method.
  • sarmdkashmirisarmdkashmiri Member Posts: 2
    Same here... 7 days and no payment yet.
  • sarmdkashmirisarmdkashmiri Member Posts: 2
    Same here, 7 days and no payment.
  • wadedywadedy Member Posts: 3
    How many days؟
    ِA: 3 dayes
  • LostinAsiaLostinAsia Member Posts: 4
    edited November 2016
    > @LostinAsia said:
    > I am based in Thailand. I have been using Payoneer for 7 months, no problem. Once a month I withdraw to my Thai bank account. Money is received within 4 business days. This month however - different story. Withdraw on November 3., now as I write this on November 17., still not received. Only answers from Payoneer is a "canned" answer. Reference Number: xxxxx-009494

    Quick update: still no transfer received and no reply from "support" for more than a week. Real trust-wordy handler of MY money .... :warning:
  • mohamedkhamismohamedkhamis Member Posts: 5
    Now it's 19 days for me and counting.
  • remyremy Member Posts: 1
    13 days
    Local bank transfer MALAYSIA

    still no payment
  • sophie26sophie26 Member Posts: 20 ✭✭
    It's mega sad to hear about that guys ...
    I've lost my faith in payoneer..
  • LostinAsiaLostinAsia Member Posts: 4
    edited November 2016
    > @LostinAsia said:
    > > @LostinAsia said:
    > > I am based in Thailand. I have been using Payoneer for 7 months, no problem. Once a month I withdraw to my Thai bank account. Money is received within 4 business days. This month however - different story. Withdraw on November 3., now as I write this on November 17., still not received. Only answers from Payoneer is a "canned" answer. Reference Number: xxxxx-009494
    >
    > Quick update: still no transfer received and no reply from "support" for more than a week. Real trust-wordy handler of MY money .... :warning:

    Update: Getting more and more "fraud'ish":
    The transfer was supposed to go out on November 3. Then I got a Confirmation of the transfer (xxxxxx-009494), saying it went out on November 11 (what happened with that week??), then yesterday I get an email saying the transfer was "returned to our system today" due to "unable to transfer your funds" - it probably have been sitting there the whole time) - and was now being transferred to my local bank on November 22 . I have for 7 months been using the same bank and details.

    This raises some questions.
    1. What happened with the first transfer that was confirmed?
    2. Now the conversion rate is xx00 THB less than it was when the transfer was supposed to go out, that means that I:
    A) have been waiting for MY money for 3 weeks that was supposed (and confirmed) transferred and
    B) are now getting an even worse conversion rate than before.

    PS. Money still not received, I highly doubt they ever will
  • LostinAsiaLostinAsia Member Posts: 4
    I received my funds today, aprox 22 days after it initially was transferred. Got an email from Payoneer that the funds had been rejected by my bank, then sent back to Payoneer, then resent. Total bogus. Lost xxoo baht on conversion rate as well -
  • cristianstefancristianstefan Member Posts: 3
    You got the money back ?
  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,022 ✭✭✭✭✭✭✭
    edited November 2016
    Thank you for the valuable feedback that you have all provided.

    Every transfer takes an average of 3 working days to be deposited in your bank account. If a holiday takes place in the United States or in your local country, this can increase the time it takes to process the transfer.
    For example, last Thursday was Thanksgiving in the USA and the banks were either closed or providing limited services which would cause a delay of all transfers by 1 business day. 
    In addition, the USA is currently entering the holiday season which may add to additional transfer delays due to the holiday season. You can keep track on the holidays through the linked we embeded in our blog


    Anything over 5 working days obviously is a problem as no transfer takes that long to be processed. While normally when this happens the money bounces back on a failed attempt, further investigation will be taken should that not occur. 
    One of the first things that is done is providing the Payoneer user with an MT103 forum. With this information, the receiving bank can track the transfer and figure out what happened.


    Invetigating delayed or missing transfers is a process and while most cases are handled quickly, each reported case has its own unique circumastances, so what takes one person a few days to another can take up to a week to resolve. 
    At the end of the day, Payoneer handles the money that is earned by users all around the world and its primary focus is to deliver the money on time and investigate any delays that are reported regardless of the country the complaint derives from.


    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • fadhlisaadfadhlisaad Member Posts: 4
    Hello, anyone receive payment from Payooner to Malaysian bank account?
    My status said "Process and Loaded"
  • fadhlisaadfadhlisaad Member Posts: 4
    Got my money, just 3 days as stated. Don't know why you guys have problem.
  • DoddieHHDoddieHH Member Posts: 1
    I am also missing a payment from Payoneer. Granted it's not that big of an amount but we really needed that money this week. I got a confirmation that the withdrawal request to my bank was accepted by Payoneer on Dec. 17. It is now Dec. 25, Christmas day and 5 business days have passed and I still don't have the money. This is bullshit.
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