Hello, a Local ATM did not dispense cash. Reference no. 161214-013113 please help.

Apondi
Apondi Member Posts: 5 ✭
in Ask The Community
I filled a statement of dispute form but it is now almost one month and i haven't received any funds. Please help me follow up the case. Reference no. 161214-013113

Answers

  • Apondi
    Apondi Member Posts: 5 ✭
    Please Payoneer staff, help me solve this issue, mReference no. 161214-013113
  • Apondi
    Apondi Member Posts: 5 ✭
    Please Payoneer staff, help me solve this issue, Reference no. 161214-013113. It is now more than 7 days since the pre-authorized transaction appeared on my online account page. I filed a dispute case about ATM withdrawal and won the case. I was told to wait for 7 days for the chargeback to become available for use. Why is it still pre-authorised, yet it is now 8 days past? Please help me Payoneer Staff. Thanks in advance.
  • [Deleted User]
    [Deleted User] Posts: 83 ✭
    It's best that you contact Customer Care directly. We cannot help you with specific account cases on the forums.

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