How many day does Payoneer take to deposit balance through local bank transfer in Bangladesh

Hi,

I am an old Payoneer card holder but thinking to reusing it regularly instead of Paypal and skrill. For experiment purpose I made a withdraw to a bank transfer on 4th May, 2017 (13 day gone) but I didn't get the money yet in my bank account. I also got an email from Payoneer "We received your request to withdraw funds from Payoneer. The funds will be deposited in your bank account within 4 business days." on 7th May, 2017 10 days ago. It seems everything because I didn't get any error message from anywhere. But I didn't get the money yet. I also contacted support but they are taking time to get back to me. I don't understand what should I do now. Did anyone face same issue? Or how can I get ride of it?

Thanks