Bank account statement

> @Dan_Payoneer said:
> Hi, you should have access to the store manager feature in your user page. We have implemented that service in order for users to independently generate statements for their Amazon store.
> Let us know if that helps please.

hey dear. I don't access to my amazon seller account because I don't have amazon seller account. I want to open amazon seller account, they (amazon) said me "you (me) need bank account statement" and I will get it from you
do you send me my email address?

> @Dan_Payoneer said:
> Thanks for clarifying that, let's see where you encounter the issue. Can you login, then go to Activity-->Amazon Store Manager, and then add your store?

no. because i don't have amazon seller account and also no seller id. when i try in activity -- amazon store bla bla the final stage i need seller id. and i need bank account statement. can you give me my account bank statement?
they said me I will get it from you. why do you understand me?

> @Cristale_Payoneer said:
> Yes we understand, in that case, you will have to contact the support center via email, chat or via phone at 1-646-658-3695 or via social media channels if you wish to!

Your personel doesn't answer email or social media. I was sent all documentary via email but no answer. I didn't understand you. Why didn't work live chat ?