Account Pending Approval

Resuello1Resuello1 Posts: 5Member
edited June 2018 in Ask The Community
Hi Payoneer,
I have create account week ago but until now still pending approval i try to contact cs and waiting over 3 days but still not get answer my problem,
Thanks

Comments

  • Hongly9567Hongly9567 Posts: 4Member
    Me too😩😩
  • Resuello1Resuello1 Posts: 5Member
    edited June 2018
    Hi @Dan_Payoneer
    today I received a reply email stating my account was approved
    but I try to login to the account still can not?
    Thanks!
  • Cristale_PayoneerCristale_Payoneer Posts: 1,277Administrator ✭✭✭✭✭✭✭

    Hi @Resuello1 Have you tried to reset your password? if you need to, please check out our blog to see how it can be done!

  • Resuello1Resuello1 Posts: 5Member
    Hi Dan_Payoneer , Cristale_Payoneer
    I've tried to reset the password but still can not get into my account?
    Thanks.
  • xfx_wdxfx_wd Posts: 23Member ✭✭
    @Resuello1 Everytime I log into payoneer it's takes 2 times to enter my account. That means when I put username and password then it takes into the login page again. After provide username and password again I successfully entered to my account. On payoneer mobile apps It's takes 1 time.
  • Resuello1Resuello1 Posts: 5Member
    Hi @xfx_wd I've tried several times using payoneer app on mobile but still can not log into account with message "Internal error" so also try login using browser on pc still not able to enter and will go to login page again
  • Cristale_PayoneerCristale_Payoneer Posts: 1,277Administrator ✭✭✭✭✭✭✭

    Try using a different browser such as internet explorer, Firefox or Google Chrome, also make sure to delete the cookies when you use a computer.

    If this is the app, have you tried to download the new app?
    Also, please check out this page for more information about the new one!

  • Resuello1Resuello1 Posts: 5Member
    Hi Cristale_Payoneer I've tried all the methods but still can not get into account
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