Card Not Recieved

ise8enseas
ise8enseas Member Posts: 7
in Ask The Community

Dear Sir,

    I haven't recived my card. It has been up to above 30 days. I am in Pakistan.

I have also open a ticket through contact us page on payoneer but no response from many days.

Ticket Number : LTK481072092552X

Reference Number : 2193579

 

Comments

  • ise8enseas
    ise8enseas Member Posts: 7

    Should I go to the nearest Post Office to checkout.

  • David
    David Member Posts: 3,193 ✭✭✭

    Please note that due to postal delays the card may arrive later than expected. If you do not hear by April 26, please contact our support for further assistance. www.payoneer.com/contactUs.aspx

    Sign up for Payoneer and the US Payment Service

  • nayomnik
    nayomnik Member Posts: 20 ✭✭
    edited September 2018

    Good Day, Community.

    I haven't recieved my card. It has been up to above 70 days. I am from Uzbekistan. Have used the Payoneer card during 10 years.
    I have also an open a ticket through contact us page on payoneer but there is no response along many days.

    Thank you.

  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    Hi @nayomnik is it your second card? was it lost or expired?

  • nayomnik
    nayomnik Member Posts: 20 ✭✭

    I use payoneer cards since 2008 or probably later.
    Im in dificulty to say , perhaps this is 4th or 5th Payoneer Card. Yes , it was expired in August 2018.
    They were sent me a email notified about release of a new card and that they have sent me one. It was in June or May of current year.

  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    the card is late and to receive a new one you'll have to let the support know that. You can contact the support via email, chat or social media channels too such as Facebook or Twitter.

  • nayomnik
    nayomnik Member Posts: 20 ✭✭

    Yes, I know. Already did that yesterdy. And it is seond time I m claiming to the support.. First time nobody responded. It was at August or so. No answer. That s why Im here as well :/

  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    You should then directly try the chat or by phone

  • nayomnik
    nayomnik Member Posts: 20 ✭✭

    Yes, thank you , will do.

  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    @nayomnik Great, let us know if you have any other question

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