Why Payoneer charged 60% fee?

dharamxdharamx Posts: 2Member
Hello there; I got payment $5 from Appen company but Payoneer charged $3 as fee. Why you charged so much.. It's very disappointing... I'll leave Payoneer in these cases. Please explain it.

Answers

  • EdwinPayoneerEdwinPayoneer Posts: 384Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hello @dharamx. Payments like this from Appen do include a flat fee of $3. This amount is applied regardless of the amount transferred. You can view information about this, and any other fees associated with your Payoneer account by checking the "Pricing and fees" menu under "Help"

  • dharamxdharamx Posts: 2Member
    What is flat fee?
  • Cristale_PayoneerCristale_Payoneer Posts: 1,213Administrator ✭✭✭✭✭✭✭
    edited November 2018

    @dharamx A flat fee is a pricing structure that charges a single fixed fee for a service, regardless of usage, or amount. It means that the fee is the same, three USD per transfer regardless of the amount transferred to your Payoneer account.

  • lalainelalaine Posts: 1Member
    Does it apply for all transfers coming from Appen? Is there anything we can do to be exempted? And I also wonder why you don't post this on your Pricing and Fees page? I have spent some amount of time looking for information about this before I stumbled upon this comment.
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