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I submitted documents for Global payment service and My NID. 7 days passed and it says 'submitted'. I already added my local bank account. Is my account ready for Withdraw to bank account?

Comments

  • Cristale_PayoneerCristale_Payoneer Posts: 1,193Administrator ✭✭✭✭✭✭✭
    edited November 2018

    Hi @asifo, It sounds like the account is already approved and therefore the option to withdraw funds to your bank account should be approved as well. I believe you should simply try to withdraw and make sure you have reached the minimum amount needed for the withdrawal. The minimum amount is a unique details to each Payoneer user and is clearly displayed beneath the withdrawal amount field.

  • asifo1asifo1 Posts: 2Member
    Thanks
  • Ayesha3915Ayesha3915 Posts: 1Member
    Hello payoneer.
    My national ID card has not reached my hand yet, but I have an NID number. I can not use the account without the national ID card? The account is a very useful account for me.please help.
  • Cristale_PayoneerCristale_Payoneer Posts: 1,193Administrator ✭✭✭✭✭✭✭

    Hi @Ayesha3915 It is unfortunately not possible, if you do not have an ID for the moment, you can provide a copy of your passport as well or a copy of your driver licence.

  • aminulapaminulap Posts: 1Member
    I created my payoneer account by NID online copy and there are 17 digit NID NO. But recently I get my NID Hard copy which include 10 digit NID NO. I submitted this copy for ID verification. How can I solve ID number discrepancy?
  • Cristale_PayoneerCristale_Payoneer Posts: 1,193Administrator ✭✭✭✭✭✭✭

    Hi @aminulap We understand that you'd like to update the ID number registered on your Payoneer account. To do so, you simply need to provide a copy of your ID to the support and to confirm that that you'd like to update your account details according to one registered on your new document.

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