Status: Canceled Your chat request has been canceled

nobin10nobin10 Posts: 2Member
When itry to chat with payoneer it always show this messeage"Status: Canceled
Your chat request has been canceled." whats problem here?

Comments

  • Aleksandra_PayoneerAleksandra_Payoneer Posts: 208Administrator ✭✭✭✭✭✭✭

    Hello, @nobin10

    Our chat service is a subject to availability. You can also reach us on the phone or email

    Alternatively, if you have a general question about our services, we will be glad to help you here

    Will be happy to answer general questions about Payoneer service.

    For any specific inquiries directly associated to your Payoneer account, please contact our Customer Care Support Center.

  • nobin10nobin10 Posts: 2Member
    i can't chat with payoneer when i connect that says"Status: Canceled Your chat request has been canceled"
  • Aleksandra_PayoneerAleksandra_Payoneer Posts: 208Administrator ✭✭✭✭✭✭✭

    Hey, @nobin10

    As it was previously advised, chat service is a subject to availability. You are welcome to contact Customer Support through phone or email

    Thank you

    Will be happy to answer general questions about Payoneer service.

    For any specific inquiries directly associated to your Payoneer account, please contact our Customer Care Support Center.

  • SadiaSadia Posts: 1Member
    What do you mean by subject to the ability of chat service, Chat timings are mentioned on your website Tue- Thu 24 hours and i am trying for many days and still having this notification "Your chat request has been canceled". What kind of a joke is this? Is this your professionalism?
  • KazPayoneerKazPayoneer Posts: 1,446Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hello there,

    Live chat is a function that is available to most, but not all users. In most cases, new accounts are unable to utilize this function immediately after registration. This feature becomes available once you've establish payment activity into your account. The ability to call, and e-mail is available for everyone at any time.

    If you have any issues, we'd be glad to assist with them here also.

This discussion has been closed.