amazon refused payonner downloaded bank statement

tuncaytrktuncaytrk Posts: 1Confirm Email, Member
hello,

I have an account on amazon handmade. To start selling amazon asked me for national photo id and bank statement. I uploaded both but then I got an email which said that document must have -name,-billing address,-bank information,-issue date.
(I got the bank statement throught activity>store manager>connected store. I printed out-black/white and scan again and upload to amazon)

Comments

  • KazPayoneerKazPayoneer Posts: 1,326Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi there,

    If you download the statement on your store manager page, this statement is accepted by Amazon unless you were missing some information. For this issue, please take a screen shot of their refusal of the statement and either contact customer care, or send a message to one of us here.

    Thanks!

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