How can we help you?

Examples: Monday, today, last week, Mar 26, 3/26/04
›

Hi,

joyantasaha_123joyantasaha_123 Posts: 4Member ✭
in Popular Questions and Tips
I have a question to payoneer community.
I have created a new payoneer account. The age of my account is only 7 days. Required information of photo ID and passport is approved yesterday. One of my client sent 20$ to my account 4 days ago.but this 20$ is still pending on my account. I want to know what is the problem and how can I solve it?

Answers

  • KazPayoneerKazPayoneer Posts: 564Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hey @joyantasaha_123, sorry about the delay in payment. I'd like to look into it for you. Please send a personal message so that I can check!

  • joyantasaha_123joyantasaha_123 Posts: 4Member ✭
    Thanks for your response. I am amazed that payoneer first time approved my required verified documents . After that, they rejected my documents in second time and sent me mail to resend again. Please suggest me what and how should do I now?
  • KazPayoneerKazPayoneer Posts: 564Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hey @joyantasaha_123 , I would be glad to assist you if you can send me a private message. Due to our privacy policy we can't discuss your account here, out in the open.

    To send me a message, hit my username, then "message" on the next page.

    Thanks!

Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

Quick Links

Categories

Recent Topics

Legal
Help
Follow Us
Partners
Vanilla Forums
© 2005-2014 Payoneer, All Rights Reserved
The Payoneer Prepaid MasterCard® card is issued by Choice Bank Limited, Wirecard Card Solutions Ltd ("WDCS") (authorized by the Financial Conduct Authority), or First Covenant Bank (member FDIC), pursuant to a license by MasterCard® International Incorporated. MasterCard® is a registered trademark of MasterCard International Incorporated.