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joyantasaha_123joyantasaha_123 Posts: 4Member ✭
in Popular Questions and Tips
I have a question to payoneer community.
I have created a new payoneer account. The age of my account is only 7 days. Required information of photo ID and passport is approved yesterday. One of my client sent 20$ to my account 4 days ago.but this 20$ is still pending on my account. I want to know what is the problem and how can I solve it?

Answers

  • KazPayoneerKazPayoneer Posts: 1,112Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hey @joyantasaha_123, sorry about the delay in payment. I'd like to look into it for you. Please send a personal message so that I can check!

  • joyantasaha_123joyantasaha_123 Posts: 4Member ✭
    Thanks for your response. I am amazed that payoneer first time approved my required verified documents . After that, they rejected my documents in second time and sent me mail to resend again. Please suggest me what and how should do I now?
  • KazPayoneerKazPayoneer Posts: 1,112Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hey @joyantasaha_123 , I would be glad to assist you if you can send me a private message. Due to our privacy policy we can't discuss your account here, out in the open.

    To send me a message, hit my username, then "message" on the next page.

    Thanks!

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