Documents approved but bank account status still in "action required" status

dewi97 · April 2019

Hello Guys,

Can anyone from support help me to get my account approve as it has been pending for over 5 days already. My documents are already approved but still my bank account status has not been lift up.

It said "action required" but i didn't receive any email for what action i should be doing.

Please I need your help as neither chat or send message support are not giving any help.

Thanks.

ID: 31541616

EdwinPayoneer · April 2019

Hi @dewi97. Sometimes the review process on an application can take some time as we do need to translate and review the documents you provide. I sent the approval department a message to update them on this request. You should hear back from them within the next 3-5 business days.

dewi97 · April 2019

@EdwinPayoneer Thank you, hope would be approved soon

Documents approved but bank account status still in "action required" status

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