Payment in Hold - Payment under review for 11 days now!

Answers

• [Deleted User] Posts: 0 ✭✭✭✭✭✭✭

  November 2018

  Dear @LivaD It seems that it is resolved now!

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• jahangir105 Member Posts: 1 ✭

  November 2018

  i have also same problem but now my client says cancel the payment from under review. can you please tell me how can i cancel payment from pandding ( under review ) payment???

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• [Deleted User] Posts: 0 ✭✭✭✭✭✭✭

  November 2018

  To cancel a payment, please contact the support center directly via Chat, email or by phone at 1-646-658-3695.

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• mk_dahir Member Posts: 1 ✭

  December 2018

  The same issue, even after submitting all the additional information facing the same problem. (Payment under review). Please help

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• Will_Payoneer Administrator Posts: 202 ✭✭✭✭✭✭✭

  December 2018

  Hi there,

  The review of documentation can take 1-2 business days.

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• khutejafatima Member Posts: 1 ✭

  April 2019

  My client payment send 04/11/2019 today is 04/16/19 but still my payment under review.
  My client already sent payment to payoneer in my account showing the payment but payment in under review
  
  What is the solution?Is it possible to cancel the payment?

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• EdwinPayoneer Confirm Email, Member, Administrator Posts: 420 ✭✭✭✭✭✭✭

  April 2019

  HI there @khutejafatima. In cases like this I would suggest to contact our support team directly, They can review your account and provide some insight on why your payment has been pending so long and how we can process and approve it. You can click here to send them a message.

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