Payoneer in the Philippines
HelenGBH
Member Posts: 2 ✭
Because Payoneer approved them when I linked them to my account, but because they're more of ATM cards and not debit cards, I'm scared that the transaction might fail and I won't get my money.
I hope someone answers my question soon. Thank you.
Best Answer
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Adam_Payoneer
Administrator Posts: 1,023 ✭✭✭✭✭✭✭
Hi @XanJoe, @thess1028, @HelenGBH
Adding the debit/prepaid card number to your Payoneer withdraw details will most likely lead to a decline in transfer, which is why Payoneer accounts holders should always enter the bank account information to complete a successful withdraw.
If your BDO account does not have bank account details associated to it, it will not be possible to complete a transfer to your BDO card. (your BDO card number is not considered a bank account number).
Unionbank EON on the other hand provides you with a virtual bank account from what I have understood, meaning that a transfer can be facilitated to the details provided by Unionbank EON. Once the transfer is complete, you will be able to utilize the EON card to access the funds.
Happy and willing to answer general questions.
For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.
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Answers
Hi there,
Are you asking if you can withdraw your funds from your Payoneer account to Unionbank or BDO bank?
Thank you for answering. Sorry for this extremely late reply. I was pretty impatient and went ahead and withdrew some money into my EON card. It worked for a few times until unionbank encountered a problem with Payoneer transactions. But I just spoke with Unionbank and they confirmed that the EON card can be used to withdraw money from Payoneer.
Thank you again!
How long does it usually take for us to receive the funds to Eastwest Bank account?
"Unfortunately, your recent attempt to withdraw funds from your Payoneer account to your bank account was not successful, because the bank details that you entered are invalid. These funds have been returned to your Payoneer account."
Thank you.
Hi there. Please make sure you have submitted all requirements on the "verified information page" in order to proceed with your account's approval.
It wouldn't be possible using a BPI credit card, but would be possible to withdraw to an account of the BPI bank.
Hi there, we do not have the tools to resolve that issue through the forum as it is reversed to public topics only, however, you can reach our support via our social media platforms by sending a private message on Facebook or Twitter or via phone at 1-646-658-3695.
@khim027 No you cannot link Gcash master card- only valid bank accounts
@KenDexter Our team needs more information to proceed in reviewing your payment. Log in to your Payoneer online My Account
Click "Settings" and choose "Verified Information" from the dropdown menu
Open the relevant requirement to find a secure upload window
Upload the required document
Click "Submit"
@KenDexter Please be advised that our department is requesting more information from you. The information you submitted was considered invalid or of insufficient quality. You will need to provide a clear address, as well as a proof of residence. Please log into your Payoneer account ---> settings ---> verification center ---> and submit the correct requested information.
Hi @link0402 . Yes, you can add a bank account in PHP to your Payoneer account.