Dear @UmairAbbas We are sorry to hear that you did not receive your card. they are sent via regular mail but since there is no tracking number to trace the card with they can sometimes get lost. For further assistance, we suggets you directly contact our support directly via email, phone, chat or through our social media channels by sending a private message on Facebook or Twitter.
It seemed to be a technical issue in your account that the limit was changed to $300. Your account withdrawal limits were moved back down to $50. I am sorry about that!
Sorry about the limits being increased. Due to the high operational costs to withdraw funds to bank accounts in your country, our team had to increase the withdrawal limits. We do apologize for any inconveniences.
You would need to receive a new payment first, then have our customer support order you a new card.
Hi there @Arslan_Ali1234 This was sent to our team on Friday to reprocess your withdrawal. Please allow a few business days not including the weekend for an email confirmation to be sent to you. We appreciate your patience in this matter and hope to get an update very soon! Have a wonderful rest of the day!
In regards to your second question, it really is up to you. If you require immediate cash, it is best to withdraw via an ATM.
@messiware You can withdraw your earnings from your Payoneer Account to your local bank account in Pakistan
@Masoora We can see our team sent you an email today that more information is missing to proceed. Please reply to their email so they can complete their approval process
@NidaAyub We are not quite sure we understood the issue you are describing- please send us a private message for further assistance
@englishh998 Please note that adding a bank account is required as this is the default method for withdrawing your earnings. You can also add a family member's bank account if you do not personally have one
Please be advised that you will need to reach out to our support center for your request to be reviewed. Kindly use the link below to do so:https://payoneer.custhelp.com/app/Contact_us
Please reach out directly to our support center via the link below, so they can provide further clarification with what is going on with your account. Since this platform is a public forum meant for clients to discuss among each other, any personal information regarding to your personal account should only be discussed with customer care.
We recommend you reach out to a live agent via phone call or chats in order to have immediate assistance.
If you left an email, please expect a response time of 3 to 5 business days.
The questionnaire will get reviewed once you start receiving more payments into your account.
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