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My bank account still under review

yasmeenyasmeen Member Posts: 5 ✭
in Ask The Community
Why my bank account is still under review up till now.
I registered 7days before and send required document and nothing happen up till now.
Please help me.

Comments

  • KazPayoneerKazPayoneer Confirm Email, Member, Administrator Posts: 1,794 ✭✭✭✭✭✭✭

    Hi, our team has sent you an e-mail with further directions.

  • yasmeenyasmeen Member Posts: 5 ✭
    I reply email send to me and sent needed doduments and data but my account not approved up till now.
  • morgamorga Administrator Posts: 1,632 ✭✭✭✭✭✭

    @yasmeen Thank you for submitting the requested information- please allow a few business days for our team to review it and provide you with an update on the status of your account via email

  • yasmeenyasmeen Member Posts: 5 ✭
    So far there is nothing new about accepting the account
  • morgamorga Administrator Posts: 1,632 ✭✭✭✭✭✭

    Kindly send us a private message so we can follow up with you on your account

  • yasmeenyasmeen Member Posts: 5 ✭
    I have sent my national id and my address again please check
  • morgamorga Administrator Posts: 1,632 ✭✭✭✭✭✭

    @yasmeen Our team approved your ID but still require a valid proof of residence. Please send us a private message if you have more inquiries about this

  • yasmeenyasmeen Member Posts: 5 ✭
    From where I can send private message?
  • Clinton0001Clinton0001 Member Posts: 2 ✭
    communication from payoneer is so poor, they commit to giving a response in three business days but you will wait forever and no response. Very frustrating, I have a similar problem.
  • KazPayoneerKazPayoneer Confirm Email, Member, Administrator Posts: 1,794 ✭✭✭✭✭✭✭

    @Clinton0001, you can also send a private message for further assistance.

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