i cant find "Global Payment Service" on My Account !!
ibrahim_kiwan
Posts: 15Member ✭✭
i asked alot of people how to find the "Routing number" of my account and they said that i should go to
"Receive Menu" thay "Global Payment Service" ...
but here the problem that i cant find "Global Payment Service" choice .. i have just "Mass Payout Companies" and thats can't help me to find my account information like Routing number ..
so thats my "Customer ID 26894356"
hope u find a solution for my problem :$
"Receive Menu" thay "Global Payment Service" ...
but here the problem that i cant find "Global Payment Service" choice .. i have just "Mass Payout Companies" and thats can't help me to find my account information like Routing number ..
so thats my "Customer ID 26894356"
hope u find a solution for my problem :$
1
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Comments
so what i should do ?
> Hi Ibrahim, I'm gald you reached out here.
> Viewing the global Payment Service details, should become available after approval.
> The usual waiting time is 3-5 business days for an update.
ok thx for answering :smile: im waiting for it , hope that will not take a long time ...
@wafulab Please send us a private message or contact our support team for more information
This is a known glitch in our system. Our technical department is investigating and will devise a fix soon.
Hi, as advised, this is a known glitch in our system, and it is being investigated on.
@Rim6 Hi there, we can see that you chatted with our team and were advised that there is a technical issue that is being investigated. We apologize for this inconvenience. We appreciate your patience in these matters and hope to get an update soon. Have a nice day
Hi there, the glitch has been fixed. If you are unable to see the Global Payment Service, kindly send me a private message with your account information. Likely indicates an issue with your account.
@ADELNFADHEL We can see that our team emailed you today explaining why you are unable to see the Global Payment Service details. If you have further questions, please send us a private message
i cant find "Global Payment Service" on My Account !!
i asked alot of people how to find the "Routing number" of my account and they said that i should go to
"Receive Menu" then "Global Payment Service" ...
but here the problem that i cant find "Global Payment Service" choice .. i have just "Mass Payout Companies" and thats can't help me to find my account information like Routing number ..
so thats my "Customer ID 33189758
I hope u find a solution for my problem
thank you.
Hi there @GAMALALHAJJ Please send us a private message so we can advise you further on your account
Hi, the GPS service was never meant for you to transfer funds to a local bank. It is a means to receive funds on your account through bank transfer. It has nothing to do with withdrawing them to your local bank.
My client user is 24836861
@acidiney and @dawit123 Please send us a private message so we can advise further regarding your account
@Sarahs0114 Please send us a private message for further assistance
Hi there, we were aware of an issue that users are facing regarding viewing their Payment Service details. Some users were unable to see them on their page. Please note that the issue, if it is not resolved on your account already, is being gradually resolved for our users. It may be a few days before you can see the details again, but if our team has not manually disabled this function from your account (you would have been notified of this via e-mail), you should be able to see these details sooner rather than later.
Hi there, we were aware of an issue that users are facing regarding viewing their Payment Service details. Some users were unable to see them on their page. Please note that the issue, if it is not resolved on your account already, is being gradually resolved for our users. It may be a few days before you can see the details again, but if our team has not manually disabled this function from your account (you would have been notified of this via e-mail), you should be able to see these details sooner rather than later.
Hi there, we were aware of an issue that users are facing regarding viewing their Payment Service details. Some users were unable to see them on their page. Please note that the issue, if it is not resolved on your account already, is being gradually resolved for our users. It may be a few days before you can see the details again, but if our team has not manually disabled this function from your account (you would have been notified of this via e-mail), you should be able to see these details sooner rather than later.